More and more people are using online channels to talk to their superannuation fund as the industry continues to move online. IQ Group’s 2018 Superannuation Industry Digital Engagement Study shows the key trends in digital engagement in the past year.  

Download the study and discover:

  • The best and worst rated functionality – tested by real members!
  • The top technology superfunds are (really) investing in; voice technology, chatbots, video statements and more!
  • Which social media and advice platforms superfunds are using
  • Where retail and industry superfunds perform best
  • Where the digital approach of the start-up style superfunds compare to the top 50
  • Key trends in fintech and the superannuation industry
  • And much, much more!

Want more information on the industry now? Don’t forget to follow us on LinkedIn where we provide regular industry updates and topical articles. If you’ve got a specific question, send it through to info@iqgroup.com.au. We’d love to hear from you!

To take a look at our 2017 Digital Study, click here.

Submit to Download the 2018 Study:

WANT TO KNOW MORE?

Let’s talk about how our specialist knowledge can help transform your superannuation and wealth management processes.

Or call +61 (0) 3 9225 4000

IQ Group Superannuation Wealthmanagement

resources & events

If you want more industry insights or news on upcoming events, click the links below to visit our blog. We post regular news on everything from legislative changes and trends to Superannuation events and IQ Group updates.

Super funds face Outcomes Assessment dilemma

Super funds have until January 2020 to get their draft outcomes assessment plan in place but...…what plan will super funds have to produce?  There are two alternate and different options for meeting outcomes assessment requirements.  One of which will become the final...

read more

What Makes a Smooth Transition?

Six Tips for Running a Smooth Superannuation Fund Transition Project. Superannuation fund transitions come in many shapes and sizes. This could include changing funds (successor fund transfers), changing administrator, changing administration platform or any...

read more

CUSTOMER SPOTLIGHT

“We elected to work with IQ Group as we had the confidence that they could deliver to our specifications and pressing deadline. Every dealing with them was exemplary – from the motivated team members to the project management and identification of issues and delivery.”

Stuart Brown, Operations Manager, StatewideSuper

Subscribe To Our Newsletter

Subscribe to our email newsletter today to receive regular updates, industry news, trends and content.