Customers IQ Group
We are known as a market leading client service organisation, and a trusted implementation and systems integration partner. We consult across Operations, Technology and Risk for clients principally in the Superannuation, Wealth Management and Financial Services sectors, amongst others. More than 90% of our business is repeat business from existing clients.
Local Government Super
With a focus on long-term returns for members as well as a truly sustainable future for the environment, LGS wanted to source a more efficient and environmentally friendly technology solution for distributing meeting packs to its Secretariat and Board and Sub- Committee Members.
OVERCOMING LEGACY SYSTEMS
For many superannuation providers, the legacy systems in their business have proven a barrier to achieving Virtualisation. IQ Group (IQ) has successfully developed a solution to this problem.
“We needed to partner with a superannuation industry and technology specialist that could assess the issues we were facing with our existing back-office processing software and provide the necessary recommendations we needed to solve the issue in a tight timeframe”
“There is deep Industry knowledge and experience instilled in your people”
“We appreciated IQ Group’s strong superannuation knowledge and quality resources. Their ability to mobilise a team to respond to emerging needs was excellent.”
“We really appreciated IQ Group’s willingness to work through our challenges and taking a partnering approach”
“The IQ Group thinks outside the square and leverages their previous experience to add to the quality of the deliverables they are working on. They propose alternatives, use commercial sensibility (where it’s sometimes absent from stakeholders) whilst understanding the client’s unique business environment.”
“The BSA calibre is consistently excellent when compared with other contract/consultant groups”
“The IQ Group consultant undertook a mentoring role with the less experienced BA’s on the project. The consultant actively participated in the project team in all forums and was not considered a “consultant” but a very valuable key member of the team.”
“The IQ Group consultant provided a strong specialist skill set that was absent from the project team and created considerable traction in the deliverables that were due. The consultant’s level of quality was superior and added value to the outcome. The consultant’s stakeholder management skills created a sense of confidence in the delivery, also provided considerable mentoring to other business analysts within the team creating a legacy of quality and high standard outputs.”
“Having the ability to drop a resource into a project in flight and not have to do any significant handover provided the project with the ability to keep traction. Minimum instructions were required to ensure the IQ Group consultant had the information they needed to deliver the outcomes.”
“IQ Group’s ability to work in high pressure times to achieve required project results was excellent.”
“They were easy to work with, constantly questioning and proactively creative in looking for better outcomes.”
“The IQ Group provided us with quintessential professional services. The consultant gained the confidence of the stakeholders rapidly due to the quality of work and deep domain knowledge.”
“Quick interpretation of requirements and subsequent delivery”
“IQ Group was responsive to demands for capability and provided high quality candidates based on fit for need.”
“The IQ Group’s consultant worked across many of our divisions and took everything in their stride. During busy peak times, the consultant was effective in providing pragmatism and solution based discussions rather than stressing. The consultant’s sense of humour (along with the teams) meant that most issues were dealt with easily and the project team were able to move on.”
“IQ Group provided deliverables, advice and outcomes which were over and above the expectations and added an extra level of quality.”
WANT TO KNOW MORE?
Let’s talk about how our specialist knowledge can help transform your superannuation and wealth management processes.
Or call +61 (0) 3 9225 4000
resources & events
If you want more industry insights or news on upcoming events, click the links below to visit our blog. We post regular news on everything from legislative changes and trends to Superannuation events and IQ Group updates.
Will you be joining 2000+ delegates from 17+ countries at the world’s largest Superannuation event? Once again, IQ Group will be the key sponsors at the 2017 ASFA Conference. Now in its 55th year, this annual conference is one of the largest Superannuation events in...read more
Times are certainly changing, and so are the types of customer that our industry serves. As tech-savvy customers begin to dominate the market, so too must services change to keep pace. All market research points to the fact that the Information Age is over, being replaced by the Age of the Customer.read more
At IQ Group, we come to work every day with one purpose – to educate and advance the way Superfunds can support their members. But the workplace is about more than just the job, it’s also about the people you work with.read more
“We elected to work with IQ Group as we had the confidence that they could deliver to our specifications and pressing deadline. Every dealing with them was exemplary – from the motivated team members to the project management and identification of issues and delivery.”