About Us

Founded on Experience

The IQ Business Group (IQ) is a global consulting firm specialising in helping clients execute their business strategies.

Founded in 1998 by a group of individuals from the world’s top consulting firms, the company responded to a growing market need to understand the benefit of integrating technology with business strategy and business process. After a successful launch in South Africa, we quickly leveraged our capabilities to proceed with a global expansion plan.

Today, The IQ Business Group has more than 500 employees in offices in Australia, South Africa, the United Kingdom and the United States.

In Australia, IQ has been a practical business solution partner for the past 8 years. We provide experienced professionals, proven processes and innovative tools. Our clients include major financial institutions, superannuation funds, third party administrators and banks.

Our consultants’ deep industry experience and strong focus on cost-effective, practical solutions bridge the gap between planning and doing. Every engagement adheres to sound management principles to deliver tangible, quantifiable client benefits.

“We get in and get the job successfully done to ensure our clients begin realising benefits quickly”


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Value

We deliver solutions that solve your business problems


IQ-values

Deep Industry Specialisation
Our deep industry specialisation (reflected in the majority of our revenue derived from the superannuation industry) and 700+ years of combined experience allows us to “hit the ground running” – you don’t pay for us to learn your business.



Operational Focus
IQ’s operational focus and knowledge allows us to add value to process and work practise initiatives in your business. We work with you to deliver your strategies.



Technology Expertise
IQ brings together deep industry knowledge and technical know-how. Our technology expertise allows us to bridge the gap between business and IT – a common cause of project failure - together with a focus on developing products and tools to systemise processes and fast-track engagements. The benefit: you realise benefits faster.



Proven Delivery
IQ has a solid reputation for delivery. We have numerous client and project reference sources and a track record of forming strategic relationships with our clients. We are your partners.



Your Trusted Advisor
Our deep industry specialisation, the combination of operational focus and expertise in technology together with IQ’s proven delivery ensure clients are able to optimise the value of their investment. Providing value for money services that deliver tangible benefits are the attributes that attract our clients to engaging IQ as their Trusted Advisor.




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Our Clients

Creating the competitive edge

Our client list stands testimony to our ability to deliver. IQ develops partnerships with key clients to facilitate the sharing of benefits and intellectual property. Our clients include major financial institutions, vendors, third party administrators, trustees and government.

We would be pleased to discuss client engagements that may be of relevance to your needs.

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IQ Vision & Values

IQ Vision

To be the preferred delivery partner to Clients in our chosen markets who want to maximise operational and technological efficiency.

IQ Values

Achieving a vision requires a clearly defined set of values. Our company values are fundamental to our success.

  • Care: We actively care for the well-being of each other, our clients, our suppliers, our community and our environment. We care about what we do, and how we do it!
  • Learn and Share: We strive to be the leaders in our field through a commitment to ongoing research, experimentation and continuous improvement. This means continually sharing new learning with each other and our client-partners so that we all prosper and grow.
  • Innovation: We are driven to apply our hearts and minds to all opportunities and challenges, and to constantly look for new, better ways of doing things.
  • Delivery: We are passionate on delivering quality results that impress our clients and ourselves. If we promise something, we deliver it (no matter what).
  • Relationships: We build and maintain positive, sustainable relationships with each other, our client-partners, our suppliers and our communities.
  • Passion: We love what we do, and we are passionate about helping our clients succeed.

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Leadership Team

The IQ Business Group is led by a team of experienced executives with strong track records in technology and management. Our executives are committed to maintaining the highest levels of performance and integrity for clients and employees.

Graham Sammells, CEO

Graham became CEO in September 2006 and is responsible for all aspects of IQ Australia's operations. Graham has a strong blend of Business and IT delivery experience in Financial Services. Graham holds an Economics Degree, a Graduate Diploma in Applied Finance and Investment, and is a Member of the Australian Institute of Company Directors.

Alan Greenstein, Executive Director

Alan brings a wealth of significant experience to the IQ team. A lawyer by profession, Alan worked in premier law firms in Johannesburg and London until 1987. Alan left the profession to pursue a career in the banking and financial services sectors. Before joining IQ Australia, Alan was the Group MD of Sasfin, a JSE listed banking and financial services group. He is a member of YPO (Young Presidents Organisation) and the recipient of the 2008 Jewish Business Achiever of the Year Award in the Listed Company category (RSA). Alan holds BA LLB, H DIP COMPANY LAW, H DIP TAX LAW (cum laude) and an ADVANCED DIPLOMA IN BANKING (cum laude) qualifications.

Panos Alexandratos, Consulting Manager – Northern Region

Panos has over 15 years experience in the Superannuation Industry. Having completed a double major in both Actuarial and Computer Science, Panos' consulting role is a Business Solutions Architect providing strategic advice and acting as a trusted advisor to key clients. He brings International domain expertise (having lead and established IQ’s consulting presence in the USA) in product selection & design, IT architecture, enterprise wide IT solutions, governance and program management projects.

Duncan Howard, Consulting Manager – Southern Region

Duncan has 20 years experience in the Superannuation and Financial Services market in Australia and internationally. A highly versatile consultant, having worked in different spheres of the retirement benefits industry including Operations/Client Services Management, Systems development and procurement, Asset management and Trustees Services Management. His diverse background within the industry provides IQ with a unique viewpoint and sounding board for clients.

Brian Mitchell, National Sales & Marketing Manager

Brian has over 25 years experience in the Financial Services industry working for some of the major players with roles that include I.T. systems, operations and senior management roles. He brings to IQ a perspective that covers the full gambit of running a successful superannuation platform. Brian’s experience also includes managing a large systems vendor in the Superannuation industry. He is well recognised as a solutions deliverer and is highly motivated to provide innovative results for clients.

Elizabeth North, Industry Leader

Elizabeth has a twenty five year background in management, consulting and project roles for organisations within the Australian superannuation industry. Elizabeth has headed up Operational, IT, Business Development and Administration teams and performed a variety of roles, including a stint as Trustee. She is an active member of the ASFA 102 Administration Committee and is considered a specialist in superannuation administration systems and how to make the most of them. She has an innate ability to blend process, people and technology-designed solutions and IQ’s clients value her pragmatic approach.

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Our People

Our people are our most important asset

IQ’s purpose is to nurture and support a team of intelligent people who share our passion for delivering solutions that solve our client’s business problems.

Our people are our single most important asset. We are passionate, committed and enthusiastic and our aim is to work alongside our clients in helping them to succeed. We bring experienced professionals, proven processes and innovative tools to maximise operational and technological efficiencies.

IQ believes the successful solution lies in defining individual career paths and in training that keeps the skill set in line with emerging technologies and process requirements. We are an organisation that skilled individuals want to work for. We have an exciting environment where employees experience individual growth.

Our recognition that people and teams are the foundation on which service excellence is built, is what differentiates us.

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Applied.
Intelligence.